MISCELLANEOUS AND ORDERING FAQS

How do I Contact GEC Anderson?

Please feel free to contact us by telephone, email, fax or post for friendly, experienced and knowledgeable help or advice. Contact Us.

Do GEC Anderson Supply Taps?

GEC Anderson can supply taps, cisterns, automatic valves, thermostatic mixers and water-saving devices and interval supplies.

Are stainless steel splashbacks available?

GEC Anderson supply stainless steel splashbacks in any size, to order and are available in the form of:
* Flat sheet only
* Mounted on waterproof chipboard and edged all round (standard edge 8)
* Mounted on waterproof chipboard, unedged
For details or assistance, please Contact Us.

How are stainless steel splashbacks fixed?

Stainless steel splashbacks are normally screw-fixed or bonded using a contact adhesive such as Evostick or with an alternative such as 'Gripfil'.

Where can I see GEC Anderson products on display?

GEC Anderson products are available to view various locations. display list

How do I obtain a quotation from GEC Anderson?

For quotation, simply send us a sketch or drawing showing: size, shape, edge details and bowl and cut-out requirements. Make product enquiry
* Our quotation will normally be issued, by return
* Upon your written instructions to proceed, we will issue pre-production CAD drawings, for your approval
* As soon as we receive your confirmation, we will place your order into production. * Your order, including a delivery date, will be acknowledged and confirmed.
* Delivery will be arranged and co-ordinated.

Do I order through a stockist or a merchant, or can I order direct?

You can order direct from GEC Anderson or via your preferred builders merchant.

Is there a stockist that I can deal with?

No, you can order direct from GEC Anderson.

Do GEC Anderson deliver?

GEC Anderson will deliver direct to site, anywhere, worldwide.

What is the normal delivery time?

* Specials: 5 - 6 working weeks from receipt of all relevant dimensions and details
* Standard Products 10 days or less
* Our factory is closed during July of each year for holidays

Do GEC Anderson take site dimensions?

Normally, we work to dimensions and specifications provided but we also offer a full templating and installation service.

Do GEC Anderson install?

GEC Anderson can offer to supply-only or, alternatively, we offer a full measuring and installation service.

What are our payment terms?

Payment is due on a Pro-forma basis. 50% is required as a deposit, with order and the balance is due two weeks before delivery. If you would like to open a Monthly Trading Account, pleas complete our New Business Form.

Can payment be made by Credit Card?

Yes, all major credit cards, cheque or bank transfer.

What services do GEC Anderson provide?

* CAD drawings
* Specification Clauses
* Co-ordinated Deliveries
* Skilled and experienced support team
* Templating and Installation

What sort of projects have GEC Anderson been involved with?

GEC Anderson products have been specified in a wide range of projects in virtually every economic sector: Health, Education, Science, Transport, Arts, Leisure Commerce, Industry as well as in a great number of one-off domestic and domestic developments. We work with architects, designers, consultants, developers working on projects ranging from the smallest to the largest.
Some recent examples include London Heathrow T5, for BAA; St Pancras Eurostar Terminal, Evelina Children's Hospital, Victoria and Albert Museum, The British Library, very many Hospitals, Colleges, Universities, The Welcome Trust and Grosvenor House Hotel. Examples